Suyoung Mel Kwon
About

Product, with a reason to build it.

Suyoung Mel Kwon

I grew up in a family that lives with autism. It taught me to pay attention to people's pain points, to think from the perspective of underserved communities, and to care about work that creates positive social impact.

In particular, I aim to fix the root of a problem rather than its surface, in a way that can sustain itself and reach people at scale.

I've worked across UX design, AI and data, and product management, and I bring all three to every problem I take on.

Problems like these are rarely solved alone, which is why I love bringing talented people together on cross-functional teams toward a shared goal.

Experience

Where I've built.

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Carnegie Mellon University logo
Carnegie Mellon University

Aug 2026 – Present

Pittsburgh, PA

Research Assistant, School of Design

Researching spatial interaction at the intersection of design and HCI.

Carnegie Mellon University logo
Carnegie Mellon University

Aug 2026 – May 2028 (Expected)

Pittsburgh, PA

Master of Design, Design for Interaction (HCI)

Fellow, Block Student Fellowship on AI and Society.

KAIST logo
KAIST

Sep 2024 – Jun 2026

Seoul & Daejeon, Korea

M.S., Information Management (Data Science minor)

Academic Excellence Scholarship.

Carnegie Mellon University logo
Carnegie Mellon University

Jan 2025 – Jul 2025

Pittsburgh, PA

Visiting Scholar, School of Computer Science

Researched LLM-based vocabulary learning: co-first-authored publication at EMNLP 2025 Main.

Kurly logo
Kurly

Mar 2024 – Dec 2024

Seoul, South Korea

AI Product Manager

Led Kurly's AI transformation, scoping and shipping AI systems across search, recommendation, merchandising, and product data for a 3.5M MAU grocery platform.

  • AI Search with Google Cloud Vertex AI: Cut product-search no-result rate from 6.80% to 0.22% and raised product-search click-through rate (CTR) from 58.60% to 60.14% by implementing AI search, presented at Google Cloud Summit Seoul 2024
  • Generative AI Copilot for Curated Collections: Automated 25% of key homepage sections with AI recommendation system across 200+ campaign topics while improving product diversity
Asleep logo
Asleep

Apr 2021 – Mar 2024

Seoul, South Korea

Product Manager & Cross-Functional Team Manager (SaaS)

Apr 2023 – Mar 2024

Asleep is an AI sleep-tech startup that analyzes sleep through everyday devices without wearables. I joined as the 10th employee and grew with the company from Seed to Series B.

  • Led end-to-end development process of Sleep Track, a B2B AI SaaS platform (API, SDK, Dashboard) that made AI sleep analysis easy for enterprise clients to adopt
  • Reached $60K+ MRR within three months of launch, securing the company's first platform revenue

Product Manager & Cross-Functional Team Manager (DTx)

Sep 2021 – Mar 2023

Product Manager

Apr 2021 – Sep 2021

Kookmin University logo
Kookmin University

2013 – 2018

Seoul, South Korea

Bachelor of Fine Arts, Industrial Design (UX Focused)

Academic Excellence Scholarship.

LG Electronics logo
LG Electronics

Nov 2015 – Dec 2015

Seoul Incheon Metropolitan Area

Product UX Designer, Freelance

Facilitated ideation workshops with designers, executives, engineers, and end-users at LG Electronics R&D Center to develop future concepts for home appliances.

Recognition

Recognition along the way.

1st Place, Global Data Convergence Talent Program Showcase

Ministry of Science and ICT

2025

Excellence Award, LLM Clinical Note Datathon

Seoul National University Bundang Hospital

2025

Featured Case Study, Google Cloud Summit Seoul 2024

Google Cloud · AI Search at Kurly

2024